The Personal Data We Collect from You
We collect the personal data described below in accordance with applicable local laws and, if required, upon obtaining your consent.
Processing your order for products (whether sold by us or a third-party seller) To process orders, you submit through the Platform.
To deliver the products you have purchased through the Platform. We may pass your
personal information on to a third party (e.g. our logistics partner) or relevant regulatory authority (e.g. customs) to make delivery of the product to you.
To update you on the delivery of the products.
To provide customer support for your orders, for example, to return products that you have purchased through the Platform
To send you marketing or promotional information
How we receive your personal data
When you create an account with us
When you apply for, subscribe to or otherwise use any of the Services on our Platform When you subscribe to our publications or marketing collaterals
When you enter a competition, promotion or survey When you log in to your account on the Platform
You agree to only submit personal data which is accurate and not misleading and to keep it up to date and inform us of any changes to the personal data that you have provided to us. We shall have the right to request for documentation and carry out the necessary checks to verify the personal data provided by you as part of our user verification
processes or as required under law.
We will only be able to collect certain categories of personal data if you voluntarily
provide the personal data to us or as otherwise provided for under this Privacy Policy. If you choose not to provide your personal data to us or subsequently withdraw your consent to our use of your personal data, we may not be able to provide you with certain features or functionality on the Services or access to the Platform.
If you sign up to be a user on our Platform using your social media account or link your
ecommerce account to your social media account or use certain other ecommerce social media features, we may access personal data about you which you have voluntarily
provided to your social media provider in accordance with the provider's policies and we will manage your personal data in accordance with this Privacy Policy.
Use and Disclosure of Your Personal Data Purpose of Use
We use and disclose personal data for the purposes described below in accordance with applicable local laws and, if required, upon obtaining your consent.
To administer the online account that you may have set up with us
To process any complaints, feedback, enforcement action and take-down requests in relation to any content you have uploaded to the Platform
To store, host, back up your personal data for operational, legal or business purposes Processing your order for products
To process orders you submit through the Platform
To deliver the products you have purchased through the Platform. We may pass your
personal information on to a third party (e.g. our logistics partner) or relevant regulatory authority (e.g. customs) in order to make delivery of the product to you
To update you on the delivery of the products.
To provide customer support for your orders, for example, to return products that you have purchased through the Platform
To send you marketing or promotional information
Withdrawal of Consent to Continued Use, Disclosure, Storing and/or Processing of Personal Data
You may communicate the withdrawal of your consent to the continued use, disclosure, storing and/or processing of your personal data by contacting us using the contact details below, subject to the conditions and/or limitations imposed by applicable laws or regulations.
Please note that if you communicate your withdrawal of your consent to our use, disclosure, storing or processing of your personal data for the purposes and in the manner as stated above or exercise your other rights as available under applicable local laws, we may not be in a position to continue to provide the Services to you or perform any contract we have with you, and we will not be liable in the event that we do not continue to provide the Services to, or perform our contract with you. Our legal rights and remedies are expressly reserved in such an event.
Marketing information
You may unsubscribe from receiving marketing information at any time in the my account settings or by using the unsubscribe function within the electronic marketing material.
You can update your personal data anytime by accessing your account on the Platform.
Security of Your Personal Data
To safeguard your personal data from unauthorised access, collection, use, disclosure, processing, copying, modification, disposal, loss, misuse, modification or similar risks during the course of your use of our Platform and/or Services, we have introduced appropriate administrative, physical and technical measures such as:
Restricting access to personal data to individuals who require access
Maintaining technology products to prevent unauthorised computer access
sing 128-bit SSL (secure sockets layer) encryption technology when processing your financial details; and/or
implementing other security measures as required by applicable law.
You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and
enhancing our information security measures. You are also advised to exercise caution with respect to the sharing of your personal data and your authentication / security details (such as passwords, credit card details, transaction details) outside of our
Platform / Services.
Retention of Personal Data
We will only retain your personal data for as long as we are either required or permitted to by law or as relevant for the purposes for which it was collected.
We will cease to retain your personal data by securely disposing of the same or remove
the means by which the data can be associated with you through anonymisation, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business
purpose.
WITHDRAWAL OF PERSONAL DATA
You may withdraw your consent to provide Personal Data by submitting your request via email to the contact details below. Depending on your request, we may or may not be able to provide our service to you.
ACCESS AND CORRECTION OF PERSONAL DATA
You have the right to access and update your Personal Data at any time. If you would like to correct or review the Personal Data we have about you, you can let us know by contacting us at the email listed below. Please note that a reasonable fee may be
charged for an access request. If so, we will inform you of the fee before processing your request.
CHANGES
We may review and update the necessary in this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or
regulatory reasons.
COOKIES
We may use cookies, web beacons, tags, scripts, pixels, advertising identifiers, and similar technology ('Cookies') to collect anonymous information about your device on either an automated basis or passive basis when you browse our site. The information may include information about your web browser, IP address, time zone, individual web
pages or products that you view, what websites or search terms referred you to our Site, and information about how you interact with our Site.
You may choose to disable, or not grant the Cookies permission; which may prevent yourself from taking full advantage of our site. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.
EXTERNAL WEBSITES
Our Site may contain links to other websites not maintained or related to use. This
privacy policy only applies to our Site. You should therefore read the privacy policies of the other websites when you are using those websites.
MINORS
Our Site is not intended for individuals under the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use our site.
YOUR RIGHTS
Rights you may enjoy. Under the PDPA, you enjoy certain rights under applicable law in relation to our collection, use, disclosure and processing of your personal data. Such
rights may include:
Access: you may ask us if we hold your personal data and, if we are, you can
request access to your personal data. This enables you to receive a copy of and information on the personal data we hold about you.
Correction: you may request that any incomplete or inaccurate personal data we hold about you is corrected.
Restriction: you may withdraw consent for our use of your personal data.
Portability: if you have an ongoing relationship with us, you may request the transfer of certain of your personal data to another party under certain conditions.
Further Information and contact
If you are concerned about the handling of your Personal Data, wish to be removed from our email subscription or contact lists, or if you have any complaints or queries related to your Personal Data or our Policy, please contact the Company’s Data Protection Officer (“DPO”) at xxx@xxx.xxx Please clearly identify yourself and the purpose of your query.
Amendments and updates of privacy policy
The Company reserves the right to change this Policy with or without notice from time to time and will make the updated statement available on our website.